Privacy Policy

Introduction

Villa Park Pharmacy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at villaparkrx.com or interact with us in person or by phone.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and mailing address when you contact us or use our services.
• Health Information: Prescription and medication information necessary to provide pharmacy services, handled in strict compliance with HIPAA.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: Small data files placed on your device to improve your browsing experience. You may control cookie preferences through our cookie consent banner.

How We Use Your Information

• To provide, operate, and maintain our pharmacy services
• To respond to your inquiries and customer service requests
• To send you information about services, health tips, and updates (with your consent)
• To improve our website and user experience
• To comply with applicable laws and regulations, including HIPAA

HIPAA Notice

As a pharmacy, we are a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with our HIPAA Notice of Privacy Practices, available in-store and upon request. We do not sell or share your PHI with third parties except as permitted or required by law.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [email protected] or call 714.998.3030.

Contact Us

If you have questions about this Privacy Policy, please contact us: